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About

LeanOnLea is a Bundaberg-based organisation dedicated to providing high-quality support to local NDIS participants. Our services extend beyond Bundaberg to Hervey Bay, Maryborough, Childers, Gin Gin, and surrounding regions.

 

We believe that everyone deserves a strong, dedicated advocate in their corner. As an NDIS Disability Support and Support Coordination service, we are committed to empowering, guiding, and supporting you through your NDIS journey with care, integrity, and expertise.

 

Whether you’re navigating your first NDIS plan, exploring the right supports, or preparing for a plan review, we are here to ensure you receive the best possible outcomes. Our mission is to make a meaningful difference through excellence in service, advocating strongly for your needs, and helping you achieve your goals.

 

At LeanOnLea, you can trust that we are here for you—every step of the way.

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Playing in the Garden

Mission

Our mission at LeanOnLea is to provide compassionate, person-centred support that upholds the rights, choices, and well-being of every participant. Through advocacy, tailored support coordination, and a commitment to excellence, we ensure that participants receive the services they need without disruption. We are dedicated to fostering an inclusive, respectful, and empowering environment where individuals feel heard, valued, and supported in their journey.
Image by Nathan Anderson
Image by Nathan Anderson

Vision

At LeanOnLea, our vision is to be the leading advocate and support provider for NDIS participants, empowering individuals to live with dignity, independence, and confidence. We strive to create a world where every person has access to the supports they need to achieve their goals and live a fulfilling life.

Image by Tim Mossholder

Organisational Goals:

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  • Empower Participants – Support individuals to exercise choice and control over their NDIS plans and achieve their personal goals.

  • Deliver High-Quality Support – Ensure all services provided are person-centered, ethical, and aligned with best practices in disability support.

  • Advocate for Participants’ Rights – Actively advocate for participants to receive fair and equitable access to supports, promoting their dignity and independence.

  • Enhance Service Accessibility – Remove barriers to accessing support by offering clear communication, culturally appropriate services, and flexible solutions tailored to participants’ needs.

  • Ensure Continuity of Supports – Implement robust planning and risk management strategies to prevent disruptions and maintain consistent, reliable support.

  • Foster a Safe and Inclusive Environment – Uphold a zero-tolerance approach to violence, abuse, neglect, exploitation, and discrimination.

  • Encourage Continuous Improvement – Regularly review and refine policies, procedures, and service delivery to ensure ongoing improvement and participant satisfaction.

  • Build Strong Community Connections – Collaborate with other providers, advocacy groups, and community networks to enhance support options for participants.

  • Support and Develop Staff – Invest in training, professional development, and a positive workplace culture to ensure a skilled and motivated workforce.

  • Maintain Compliance and Sustainability – Operate in full compliance with NDIS Quality and Safeguards standards while ensuring financial and operational sustainability.

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